2018010 - 10.1 10.0: User cannot reset password due to error User is Locked | SAP Knowledge Base Article

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2018010 - 10.1 10.0: User cannot reset password due to error User is Locked

Symptom

Using password self-service to reset password, and receive error "User is Locked".  User is not locked in SU01.


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Environment

GRC Access Control

  • Access Request

Product

SAP Access Control 10.0 ; SAP Access Control 10.1

Keywords

KBA , troubleshooting , user is locked , password self-service , pss , reset password , GRC-SAC-ARQ , Access Request , Problem

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