- Cannot display cases
- No messages can be displayed in CRM UI
- Unable to view incidents in the Service Desk
- Users have required authorizations for ITSM
- Search of Incidents in ITSM does not return any results
SAP Solution Manager
SAP Solution Manager all versions
crm_ui, sm_crm, Web UI, PROCESS_TYPE, PROCESS_TYPE_ADD, DNO_CUST04 , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem
About this pageThis is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).
Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.