SAP Knowledge Base Article - Preview

2016717 - /SYCLO/CX_CORE_SUBQUEUE_MGR:Error assigning agent for id SAP Work Manager, SAP Sales Manager

Symptom

Error occurred during transmit in SAP Work Manager or SAP Sales Manager:

"DocumentPushRequestSteplet - +\CLASS=/SYCLO/CL_CORE_SUBQUEUE_MGR - /SYCLO/CX_CORE_SUBREQ_QUEUE:Invalid Subscriber USER_GUID ZHM_SWM60_BDS_DOCUMENT_PUSH - /SYCLO/CX_CORE_SUBQUEUE_MGR:Error assigning agent for id"

OR

"DocumentPushRequestSteplet - +\CLASS=/SYCLO/CL_CORE_SUBQUEUE_MGR - /SYCLO/CX_CORE_SUBREQ_QUEUE:Invalid Subscriber USER_GUID SSLM25_FACTSHEET_PUSH  - /SYCLO/CX_CORE_SUBQUEUE_MGR:Error assigning agent for id"

OR

DocumentPushRequestSteplet - 02/11/2016 08:29:03 +\CLASS=/SYCLO/CL_CORE_SUBQUEUE_MGR - /SYCLO/CX_CORE_SUBREQ_QUEUE:Invalid Subscriber USER_GUID SWM62_DMS_DOCUMENT_PUSH
02/11/2016 08:29:03  - /SYCLO/CX_CORE_SUBQUEUE_MGR:Error assigning agent for id
Server error - please contact your administrator (13)
Logging user out


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Environment

  • SAP Mobile Platform 2.3
  • SAP Mobile Platform 3.0
  • SAP Sales Manager 1.1
  • SAP Work Manager 6.0.0
  • SAP Work Manager 6.1.0
  • SAP Work Manager 6.2.0

Product

SAP Mobile Platform 2.3 ; SAP Mobile Platform 3.0 ; SAP Sales Manager 1.1 ; SAP Work Manager 6.0.0 ; SAP Work Manager 6.1.0 ; SAP Work Manager 6.2.0

Keywords

KBA , MOB-SYC-SAP , Syclo Mobility for SAP backend , MOB-SYC-OTH , Syclo Mobility for other backend , Problem

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