2015777 - Slow performance is experienced sometimes while refreshing dashboard from BI launch Pad | SAP Knowledge Base Article

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2015777 - Slow performance is experienced sometimes while refreshing dashboard from BI launch Pad

Symptom

  • Slow performance is experienced sometimes while refreshing dashboard from BI launch Pad
  • Found following trace log while costing more time than regular pattern
    ...
    DataProviderServiceImpl::prepare
    ================The following trace doesn't exist in regular refresh, but most of time is costed here=========================
    [unknown|unknown|ID:0][CS] CS Internal Configuration:
    [unknown|unknown|ID:0]
    [Node] ConnectionServer
      JavaDirectory = "C:/Program Files (x86)/SAP BusinessObjects/SAP BusinessObjects Enterprise XI 4.0//dataAccess/connectionServer/java"
      ConfigDirectory = "C:/Program Files (x86)/SAP BusinessObjects/SAP BusinessObjects Enterprise XI 4.0//dataAccess/connectionServer"
      ConfigFile = "cs.cfg"
      businessobjects.connectivity.directory = "C:/Program Files (x86)/SAP BusinessObjects/SAP BusinessObjects Enterprise XI 4.0//dataAccess/connectionServer"
      SetupDirectory = "C:/Program Files (x86)/SAP BusinessObjects/SAP BusinessObjects Enterprise XI 4.0//dataAccess/connectionServer/setup"
      DefaultLanguage = "en"
      ...
    [unknown|unknown|ID:0]com.sap.connectivity.cs.java.ConnectionServer{com.businessobjects.connectionserver.Environment}.<init>
    [unknown|unknown|ID:0]com.sap.connectivity.cs.extended.ConnectionServer{com.businessobjects.connectionserver.Environment}.<init>
    ENTER [unknown|unknown|ID:0]com.sap.connectivity.cs.extended.ConnectionServer{com.businessobjects.connectionserver.Environment}.JobProfile:
    [<networkLayer>|<DB Type>|ID:0]com.sap.connectivity.cs.library.JobDescriptor{com.businessobjects.connectionserver.JobDescriptor}.<init>
    ...
    =============================================================================
    QuerySpecDataProvider::get DataSourceHeader => create DSH
    ...

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Environment

  • SAP BusinessObjects Business Intelligence platform 4.x
  • SAP BusinessObjects Business Dashboard 4.x

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1

Keywords

slow performance more time sometimes random randomly DataProviderServiceImpl::prepare CS Internal Configuration JobDescriptor initialization latency Maximum Number of Prestarted Children , KBA , BI-RA-XL , Dashboards and Presentation Design , Problem

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