SAP Knowledge Base Article - Preview

2013578 - Diagnostics Agent cannot connect to the Solman using certificate based method in SAP Solution Manager 7.10 as of SP11

Symptom

After having updated the SAP Solution Manager 7.10 system to SP level higher than SP11, the Diagnostics Agents no longer connect to the Solution Manager, in case the certificate based authentication is used.

Additionally, in the Agent Administration UI -> Tab “Non-authenticated agents”, the following error is shown:

Registration error
J2EE connection user : CN=SMD_AGT,OU=SAP AGS,O=SAP,C=DE
Authentication method: certificate

Exception:
com.sap.engine.services.jndi.persistent.exceptions.NoPermissionException
:
Exception during getInitialContext operation. Wrong security
principle/credentials. [Root exception is
com.sap.engine.services.security.exceptions.BaseLoginException: Cannot authenticate the user.]

The following picture describes the issue:

error.png


Read more...

Environment

  • SAP Solution Manager 7.10 SP11, SP12, SP13 and SP14.
  • SAP Solution Manager Diagnostics

Product

SAP Solution Manager 7.1

Keywords

disconnected trusted p4 p4s Diagnostics Agent cannot connect to the Solman using certificate based method - Solman 7.10 SP11 SP12 SP13 SMD SMDAgent , KBA , SV-SMG-DIA-SRV-AGT , Agent Framework , Bug Filed

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.