2013399 - "DocumentPushRequestSteplet- /SYCLO/CORE_SUBQUEUE_MGR:invalid push scenario id" SAP Work Manager, SAP CRM Service Manager | SAP Knowledge Base Article

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2013399 - "DocumentPushRequestSteplet- /SYCLO/CORE_SUBQUEUE_MGR:invalid push scenario id" SAP Work Manager, SAP CRM Service Manager

Symptom

Error occurred during transmit in SAP Work Manager 6.x/ SAP CRM Service Manager 4.x:

"DocumentPushRequestSteplet- /SYCLO/CORE_SUBQUEUE_MGR:invalid push scenario id SWM6x_BDS_DOCUMENT_PUSH /SSM4x_DOCUMENT_PUSH for mobile app XXX 

Server error - please contact administrator(13)"

See below screenshot.

invalidPushscenarioId.jpg


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Environment

  • SAP Mobile Platform 2.3
  • SAP Work Manager 6.0
  • SAP Work Manager 6.1
  • SAP CRM Service Manager 4.1
  • SAP CRM Service Manager 4.2

Product

SAP CRM Service Manager 4.1.0 ; SAP CRM Service Manager 4.2.0 ; SAP Mobile Platform 2.3 ; SAP Work Manager 6.0.0 ; SAP Work Manager 6.1.0

Keywords

KBA , MOB-SYC-SAP , Syclo Mobility for SAP backend , MOB-SYC-OTH , Syclo Mobility for other backend , Problem

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