2012387 - Error: "Index Creation Cancelled" when Indexing Information Spaces in BI 4.x | SAP Knowledge Base Article

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2012387 - Error: "Index Creation Cancelled" when Indexing Information Spaces in BI 4.x

Symptom

  • "ExplorerMasterServer generated the following messages: Index Creation Cancelled."
  • "Index creation failed".
  • "Failed to index the information space. Request timed out."
  • In Explorer Master server logs: "com.crystaldecisions.enterprise……..failed to relogon, aps=servername:6400, token=xxxxxxxxxxx………(stack error)…"
  • How to delete Explorer cache?

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Environment

  • SAP BusinessObjects Business Intelligence platform 4.x
  • SAP BI Explorer 4.x on a Distributed Server

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

explorer, index now, fail, hang, cache, polestar, cancel, creation, indexing, clear polestar cache, clear explorer cache , KBA , BI-RA-EXP , Polestar, Explorer , BI-BIP-ADM , BI Servers, security & CrystalReports viewing in BI platform , Problem

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