SAP Knowledge Base Article - Preview

2009944 - Blank screen displayed after login when accessing BILP or CMC with IE

Symptom

  • Cannot login to Central Management Console (CMC) or BI Launchpad (BILP) with the hostname in the URL, but IP works properly
  • Issue only occurs in internet explorer
  • Firefox, Chrome and other web browsers work properly for both IP and hostname in the URL
  • DNS name resolution is working properly
  • No security policies apply

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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x (BI 4.0 / 4.1 / 4.2)
  • Windows
  • Linux / Unix

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

KBA , BI-BIP-DEP , SBOP Web Application Deployment, Wdeploy , Problem

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