2006817 - Request closed even with auto-provisioning failure seen in Audit logs | SAP Knowledge Base Article

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2006817 - Request closed even with auto-provisioning failure seen in Audit logs

Symptom

Request has failed due to provisioning errors, it takes an escape path as configured.
Now if you re-try to approve the request from the escape path, the auto-provisioning fails again, but this time the request is closed. Check in Audit logs. (nothing is changed in the connected plugin system).

Audit Log_KBA.jpg

In this screen shot, the escape path is triggered and then auto-provisioning fails again, but the escape is duplicated. Hence the symptom is met, the request gets closed, despite errors.


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Environment

GRC Access Control 10.x

  • Access Request

Product

SAP Access Control 10.0 ; SAP Access Control 10.1

Keywords

Enhancement spot GRFN_MSMP_ESCALATE_OVERRIDE_ES, BADI_GRFN_MSMP_ESCAPE_OVERRIDE, Audit log, autoprovisioning failure, escape path override , KBA , features and functionality , troubleshooting , GRC-SAC-ARQ , Access Request , GRC-SAC-UAR , User Access Review , Problem

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