SAP Knowledge Base Article - Preview

2006776 - BADI CRM_SRV_MAP_RS_BADI not called in ECC integration scenario

Symptom

Users want to use BADI CRM_SRV_MAP_RS_BADI to enhance the system behavior. But the active implementation is not called when Service Order is saved and Reservation will be created in ECC. Users cannot use the BADI to accomplish their own requirement.


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Environment

  • SAP Customer Relationship Management 7.0 and higher
  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

CRMC_SRV_LOG_SC, Reservation, Logistics, Procurement, Service Transactions, CRM_SRV_MAP_RS_BADI , KBA , CRM-BTX-BF-LOG , Integration ERP Logistics , CRM-BTX-SVO , Service Order , Problem

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