CRM IC Web client dial pad does not generate a DTMF tone when a number is pressed on an active call.
- SAP Customer Relationship Management 7.0 and higher
- SAP enhancement package for SAP Customer Relationship Management
- SAP enhancement package for SAP CRM, version for SAP HANA
DTMF, Dialpad, sent special characters, IVR , KBA , CRM-IC-CHA-TEL , Telephony Integration , CRM-CCI , Contact Center Infrastructure , How To
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