2002334 - NoSuchMethodError:...KmConnection.handleRequestWithoutSettingEncoding | SAP Knowledge Base Article

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2002334 - NoSuchMethodError:...KmConnection.handleRequestWithoutSettingEncoding

Symptom

After system update or upgrade, KM icons are not displayed and Properties cannot be opened. 

Meanwhile, you notice the following error in the default trace:

#Error#com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl#com.sap.ASJ.web.000137#EP-PIN-PRT#sap.com/irj#sap.com/irj#com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl#Guest#0##10D3966CB02F11E3CE16000027B321EA#10d3966cb02f11e3ce16000027b321ea#10d3966cb02f11e3ce16000027b321ea#0#Thread[HTTP Worker [@1802736096],5,Dedicated_Application_Thread]#Plain##
Cannot process an HTTP request to servlet [prt] in [irj] web application.
[EXCEPTION]
java.lang.NoSuchMethodError: com.sapportals.wcm.portal.connection.KmConnection.handleRequestWithoutSettingEncoding(Lcom/sapportals/portal/prt/dispatcher/IDispatcherContext;)V
 at com.sapportals.wcm.portal.connection.KmConnection.handleRequest(KmConnection.java:50)
 at com.sap.portal.prt.dispatcher.DispatcherServlet.service(DispatcherServlet.java:132)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)
 ...

Or 500 Internal Server Error is returned for HTTP request [http://hostname:port/irj/go/km/details]:

component [prt],
web module [irj],
application [sap.com/irj],
DC name [sap.com/irj],
CSN component[EP-PIN-PRT],

[EXCEPTION]
java.lang.NoSuchMethodError: com.sapportals.wcm.portal.connection.KmConnection.handleRequestWithoutSettingEncoding(Lcom/sapportals/portal/prt/dispatcher/IDispatcherContext;)V


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Environment

  • SAP Netweaver 7.3X
  • SAP Netweaver 7.4

Product

SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP enhancement package 1 for SAP NetWeaver 7.3

Keywords

java.lang.NoSuchMethodError, handleRequestWithoutSettingEncoding, repsitory, repositories, icon, picture, context menu, KM, Details, popup, 500 Internal Server Error, Enterprise Portal 7.30, EP 7.30, Enterprise Portal 7.31, EP 7.31, Enterprise Portal 7.40, EP 7.4 , KBA , EP-KM-CM , KM Content Management , EP-PIN-PRT , Portal Runtime , Problem

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