2002240 - "The internal timer is not progressing" ASE hangs if the number of threads is over configured - SAP ASE | SAP Knowledge Base Article

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2002240 - "The internal timer is not progressing" ASE hangs if the number of threads is over configured - SAP ASE

Symptom

  • ASE failed to start after increasing syb_blocking_pool thread count
  • Warning messages are logged once every 10 minutes and will repeat until the dataserver process is terminated by a 'kill -9' or 'kill -15'. 

Opening Master Database ...
Warning: The internal timer is not progressing. If this message is generated multiple times, report to Sybase Technical Support and restart the server(alarminterval=3).
Warning: The internal timer is not progressing. If this message is generated multiple times, report to Sybase Technical Support and restart the server (alarminterval=23). 

  • Showserver will have an entry for the active process and 'ipcs -ma' will confirm that shared memory has been allocated.    

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Environment

  • SAP Adaptive Server Enterprise (ASE) 15.7 and 16.0 

Product

SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0

Keywords

configuration, system, failed, syb_blocking_pool, thread, CR761328, CR#761328, 761328 , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Bug Filed

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