SAP Knowledge Base Article - Preview

2001667 - Request for Change status is not approved/rejected after Approval Procedure completion

Symptom

  • Status profile IT000003
  • Status of RfC is not changed to Approved
  • Status of Request for Change remains in status To be Approved
  • Approval workflow status is not getting changed from To be Approved to the next status even after the approval has been provided
  • Change manager approves/rejects the change in the Approval section but the Request for Change does not change to Approved or Rejected.

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Environment

SAP Solution Manager

Product

SAP Solution Manager all versions

Keywords

SMCR, YMCR, ZMCR, Change Request Management, Change Management, ChaRM, Approval Procedure, Request for Change status, Request for Change approval, rejected, approved , KBA , SV-SMG-CM , Change Request Management , Problem

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