SAP Knowledge Base Article - Preview

2000171 - Error MOB06031 on SAP BI Mobile App on Android

Symptom

When connecting to the SAP BI Mobile App on an Android device the two below scenario happen:

  • Nothing in Browse (no documents)
  • When refreshing, the "Connection to server could not be established; try again or contact your administrator(MOB06031)" error is displayed

    MOB06031.png

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Environment

  • SAP BusinessObjects Business Intelligence Platform (BI) 4.0
  • SAP BusinessObjects Business Intelligence Platform (BI) 4.1
  • SAP BI Mobile App
  • Android OS Mobile device

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Mobile 6.0.0 for Android ; SAP BusinessObjects Mobile for Android 4.2 ; SAP BusinessObjects Mobile for Android 5.0.0

Keywords

mob 06031 mobi , KBA , MOB-APP-BI-AND , BI Mobile on Android , Problem

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