SAP Knowledge Base Article - Preview

1999333 - Encrypted database recovery errors 15497, 975, 3419 when starting the dataserver - ASE 16.0

Symptom

During startup ASE will log these errors: 15497, 975 and 3419 indicating that it cannot recover because the master encryption key password is not set/available.

server  Error: 15497, Severity: 16, State: 1
server  The password for the master key of database 'master' has not been set.
Error: 975, Severity: 17, State: 1
server  The database 'pubs2' is encrypted.
server  Error: 3419, Severity: 17, State: 1
server  Unable to proceed with the recovery of dbid <4> because of previous errors.


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Environment

SAP Adaptive Server Enterprise (ASE) 16.0

Product

SAP Adaptive Server Enterprise 16.0

Keywords

KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

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