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1998509 - Timeslice error at module write() causing server hang - SAP ASE

Symptom

  • At runtime or during the process of booting the ASE server. The errorlog reports a timeslice error at module:

write()
sema_post()
b_cerrlog_uio()
uciverrlog()
cm_init_cache()

  • Further errors can be seen after the stacktrace, including:

        kernel Warning: The internal timer is not progressing. If this message is generated multiple times, report to Sybase Technical Support and restart the server (alarminterval=214)

  • The ASE server is unusable and users no longer able to log in

Read more...

Environment

SAP Adaptive Server Enterprise (ASE) All versions

Product

SAP Adaptive Server Enterprise all versions

Keywords

unresponsive, hung, time slice, process infected, stack, writes never completed, hung terminal session , full  tcp/ip queue backlog, traceflag 4084 , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

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