SAP Knowledge Base Article - Preview

1998192 - Error: The viewer could not process an event. An error occurred while creating a subprocess in the processing server. [RCIRAS0603] Error code:0 [CRWEB00000119] when running any Crystal Reports from BI LaunchPad after upgrade to BI 4.1

Symptom

  • An error is received when viewing any Crystal Reports from BI Platform
  • Error: 'The viewer could not process an event. An error occurred while creating a subprocess in the processing server. [RCIRAS0603] Error code:0 [CRWEB00000119]' 
  • Crystal2013ProcessingServer log shows error: Unable to get the SSO drivers from the report config interface

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Environment

  • SAP BusinessObjects Business Intelligence Platform (BI) 4.1
  • SAP Crystal Reports (CR) 2013

Product

SAP BusinessObjects Business Intelligence platform 4.1

Keywords

BI 4.x 4.0 4.1 4.2 CR 2013 crystal reports  , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-CRS , SAP Crystal Reports Server , Problem

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