SAP Knowledge Base Article - Preview

1997299 - Additional contact Person in a sales or service document is not replicated to ECC

Symptom

In WebUi Sales cycle you edit Sales document which contains already a contact person.

You add a contact person which is not present in the relationship of the sold to party.

After having saved the document you check the contacts in the ECC system in transaction code VA03 and notice that the added contact person is not in the document.


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Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 2.0A ; SAP Customer Relationship Management 2.0B ; SAP Customer Relationship Management 2.0C ; SAP Customer Relationship Management 2005 ; SAP Customer Relationship Management 2007 ; SAP Customer Relationship Management 3.0 ; SAP Customer Relationship Management 3.1 ; SAP Customer Relationship Management 4.0 ; SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0, version for SAP HANA ; SAP enhancement package 3 for SAP CRM 7.0 ; SAP enhancement package 4 for SAP CRM 7.0

Keywords

 addition of contact person, missing partner , KBA , CRM-BTX-BF-IF , R/3 Interface for Business Transactions , CRM-BF-PD , Partner Processing , Problem

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