SAP Knowledge Base Article - Preview

1995686 - Configuration of transaction process in CRM to trigger Debit Memo Request in ERP

Symptom

You create a sales transaction in CRM relevant for external Billing. This transaction replicates to ERP where the item is relevant only for billing and not delivery, for instance, a Debit Memo Request. After billing the item in ERP the overall status is completed but the replication of the fully billed status to CRM does not set the document status to completed in CRM.


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Environment

  • SAP Customer Relationship Management 7.0 and higher
  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

KBA , CRM-BTX-BF-IF , R/3 Interface for Business Transactions , CRM-BTX-BF-STA , Status Management for Business Transactions , How To

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