1995396 - For multiuser request the closing email notification not sent to the requester | SAP Knowledge Base Article

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1995396 - For multiuser request the closing email notification not sent to the requester

Symptom

For MULTIUSER request, closing email notification is not sent to the recipient configured in MSMP Process Global Settings for the "END_OF_REQUEST" event.

This issue happens only for the multiuser request type, works fine for single user request. For single user request, the "END_OF_REQUEST" notification reaches the recipient as configured.

For example: for multiuser request type, you want to send the closing email (with passwords) to the requestor (or someone else) rather than to the users in the request.


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Environment

GRC Access Control 10.0

  • Access Request - Multiuser

Product

SAP Access Control 10.0

Keywords

GRAC_REQUESTER, Multiuser request, single user request, email notification, closing email, GRAC_USER, end_of_request, MSMP, Password security, BADI implementation, ZS_GRFN_MSMP_NOTIFICATION, end of request , KBA , troubleshooting , requester , requestor , GRC-SAC-ARQ , Access Request , GRC-SAC-UAR , User Access Review , Problem

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