Customer want to give some users read only access using just the Helpdesk role. However another requirement for these users is to deploy packages.
The ability to deploy packages is part of the supAdmin role, which the customer does not want to provide to the HelpDesk users.
- SMP Server 2.x and above
SUP Role mapping in SCC , KBA , MOB-SUP , Sybase Unwired Platform , Problem
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