1989993 - The Set type CRMM* is already used in the category hierarchy SOL_HIER | SAP Knowledge Base Article

SAP Knowledge Base Article - Preview

1989993 - The Set type CRMM* is already used in the category hierarchy SOL_HIER

Symptom

You are running solman_setup SAP Solution Manager Configuration: IT Service Management and encounter errors in the step "Configure Automatically" -> Create Hierarchy for Service Products (Step 2.3)

The error messages you get are like: "The Set type COMM_PR_UNIT is already used in the category hierarchy SOL_HIER"


Read more...

Environment

  • SAP Solution Manager 7.1
  • SAP Solution Manager 7.2

Product

SAP Solution Manager 7.1 ; SAP Solution Manager 7.2

Keywords

SOL_HIER, CRMM_PR_SRVENT, CRMM_PR_BTR, COMM_PR_LGTEXT2, COMM_PR_LGTEXT1, COMM_PR_SHTEXT, COMM_PR_UNIT, COMM_PR_SRV, CRMM_PR_SALESA, CRMM_PR_SALESG, CRMM_PR_TAX, ITSM, Set Type, Create Hierarchy  , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.