1988399 - Error in Theme Editor using Firefox or Chrome | SAP Knowledge Base Article

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1988399 - Error in Theme Editor using Firefox or Chrome

Symptom

  • Access the Theme Editor using Firefox or Chrome browser
  • A popup error appears - 
  • As the popup appears in Firefox:

Theme98.jpg

 

  • As the popup appears in Chrome: 

Theme99.jpg

com.sap.portal.design.StyleEditor Error: Exception caught during loading page info data: java.io.FileNotFoundException: /usr/sap/XXX/XXX/j2ee/cluster/apps/sap.com/com.sap.portal.design.portaldesigndata/servlet_jsp/com.sap.portal.design.portaldesigndata/root/WEB-INF/pageInfo/AFP/pageInfoNN0.xml (No such file or directory)
[EXCEPTION]
com.sap.portal.ur.ItemNotFoundException: java.io.FileNotFoundException: /usr/sap/XXX/XXX/j2ee/cluster/apps/sap.com/com.sap.portal.design.portaldesigndata/servlet_jsp/com.sap.portal.design.portaldesigndata/root/WEB-INF/pageInfo/AFP/pageInfoNN0.xml (No such file or directory)


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Environment

  • SAP NetWeaver Enterprise Portal (EP)
  • Release independent

Product

SAP NetWeaver 2004 ; SAP NetWeaver 7.0 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0

Keywords

runtime error, Enterprise Portal 7.0, EP 7.0, Enterprise Portal 7.01, EP 7.01, Enterprise Portal 7.02, EP 7.02, Enterprise Portal 7.03, EP 7.03, Enterprise Portal 7.1, EP 7.1, Enterprise Portal 7.2, EP 7.2, Enterprise Portal 7.30, EP 7.30, Enterprise Portal 7.31, EP 7.31, Enterprise Portal 7.40, EP 7.4, Enterprise Portal 7.50, EP 7.5 , KBA , EP-PIN-TOL , Themes / Portal UI Theme Designer / Theme Editor , Problem

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