1986668 - SAP Afaria Android OS version 4.4 Upgrade Considerations | SAP Knowledge Base Article

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1986668 - SAP Afaria Android OS version 4.4 Upgrade Considerations

Symptom

Upgrading any Android device to OS version 4.4.X will cause those currently enrolled devices to lose connectivity to the server. All Android devices on OS version 4.4.X, at that point, will need to be re-provisioned.

Impact

If users upgrade their Android OS versions to 4.4.X before upgrading the Afaria client to the Afaria Android Client version 6.60.6406 or higher, the Afaria client cannot decrypt the Afaria data and will no longer operate. The user will have to completely uninstall the Afaria client and restart the enrollment process (user will have to manually install a client version above 6.60.6398).


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Environment

  • SAP Afaria 7.0
  • SAP Afaria 6.6

Product

SAP Afaria 6.6 ; SAP Afaria 7.0

Keywords

android upgrade 4.4.x 6406 , KBA , MOB-AFA , Afaria , Problem

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