You are using CRM IC WebClient either on CRM or SolMan
When you display the Interaction History, transactions that the user is not authorized to see are displayed.
- SAP Customer Relationship Management 7.0 and higher
- SAP enhancement package for SAP Customer Relationship Management
- SAP enhancement package for SAP CRM, version for SAP HANA
KBA , CRM-IC-IHI , Interaction History , SV-SMG-SUP , Service Desk / Incident Management , Problem
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