1981859 - Unauthorized transactions displayed in in Interaction History | SAP Knowledge Base Article

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1981859 - Unauthorized transactions displayed in in Interaction History

Symptom

You are using CRM IC WebClient either on CRM or SolMan

When you display the Interaction History, transactions that the user is not authorized to see are displayed.


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Environment

  • SAP Customer Relationship Management 7.0 and higher
  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP Solution Manager 7.0 ; SAP Solution Manager 7.1 ; SAP Solution Manager 7.2 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP Solution Manager 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

KBA , CRM-IC-IHI , Interaction History , SV-SMG-SUP , Service Desk / Incident Management , Problem

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