1979611 - BI 4.x BI Launchpad not working correctly after upgrade/patch | SAP Knowledge Base Article

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1979611 - BI 4.x BI Launchpad not working correctly after upgrade/patch

Symptom

  • Unable to open reports in the Central Management Console (CMC)/BI Launchpad
  • The following error appear in the installation log (setupengine.log)
Locating enterprise nodes on this machine...
ERROR: An unexpected internal error occurred. AddNode - String index out of range: -6 (FWM 23066)
ERROR: An unexpected internal error occurred. AddNode - String index out of range: -6 (FWM 23066)
Exception in thread "main" java.lang.StringIndexOutOfBoundsException: String index out of range: -6
 at java.lang.String.substring(String.java:1979)
 at com.businessobjects.smartservers.utils.NodeUtils.getNodeNameFromBootStrapFileName(NodeUtils.java:53)
 at com.businessobjects.smartservers.bootstrap.BootstrapManager.<init>(BootstrapManager.java:70)
 at com.businessobjects.smartservers.workflow.WorkflowContext.<init>(WorkflowContext.java:286)
 at com.businessobjects.smartservers.Main.main(Main.java:54)
 at com.businessobjects.smartservers.AddNode.main(AddNode.java:7)
RunRedistProgram: return value 1

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Environment

  • SAP BusinessObjects Business Intelligence Platform (BI) 4.x
  • BI Installer/AddNode

Keywords

KBA , BI-BIP-INS , Enterprise (BI platform) installation, upgrade, patching , Problem

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