1978932 - Performance and/or memory Issues when using RAS, especially after substantial load | SAP Knowledge Base Article

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1978932 - Performance and/or memory Issues when using RAS, especially after substantial load

Symptom

After experiencing substantial load, the Report Application Server may experience issues like:

  • Excessive / steadily growing memory consumption and/or CPU%
  • Performance gradually slowing down
  • Core Dumps from the RAS server
  • Report Jobs not returning and tying up threads

Typical sources of load include:

  • RAS SDK application(s)
  • manual use, e.g. report customization or exporting
  • batch processing

In lighter use scenarios, the same issues can occur, simply after a more extended period of time.
 


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Environment

  • Business Objects Enterprise XI R2
  • Business Objects Enterprise XI 3.0
  • Business Objects Enterprise XI 3.1
  • SAP BusinessObjects Business Intelligence platform 4.0
  • SAP BusinessObjects Business Intelligence platform 4.1

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform R2 ; SAP BusinessObjects Enterprise XI 3.0 ; SAP BusinessObjects Enterprise XI 3.1

Keywords

RAS Batch OutOfMemory OOM Memory Export Process Processing , KBA , BI-BIP-ADM , BI Servers, security & CrystalReports viewing in BI platform , BI-DEV-JAV , BI Software Development Kits (SDKs) - Java , Problem

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