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1976414 - Security Token Service (STS) SSO issues between BO and BW System: Required Information for SAP Support to analyze the issue

Symptom

  • Analysis suggests problems with the STS/SSO connection between Business Objects Enterprise Server (BO/BOBJ) and BW System.
  • The most common error messages are:
    • System received an expired SSO ticket
    • [Internal] SSO token or User password is empty
    • Issuer of SSO ticket is not authorized
    • com.businessobjects.sdk.core.server.CommunicationException$UnexpectedServerException
    • found in recently 4.2 SP4 APS trace  STS: A java.io.IOException occurred; original exception message Error decoding PKCS 12 input

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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x
  • SAP Business Warehouse (BW)

Keywords

biauth tskba zie login , KBA , tskb , tskba , biauth , troubleshoot troubleshooting , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , How To

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