1975991 - SAP Afaria 7 SP4 : Android device enrolled as Unapproved. Getting error : XRS1198 CLIENT NOT APPROVED | SAP Knowledge Base Article

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1975991 - SAP Afaria 7 SP4 : Android device enrolled as Unapproved. Getting error : XRS1198 CLIENT NOT APPROVED

Symptom

New enrolled Android devices get unapproved and appear in the system tenant.

SAP Afaria Alert shows :
XRS1198: ComApp: The session failed to complete: ConnectionID={xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx} Reason: CLIENT NOT APPROVED


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Environment

Server : SAP Afaria 7 SP4
Afaria client version : 6.60.6232
2 Afaria farm (master, slave) servers.
Devices : Android devices
Backend server : SQL server 2008 (single server)

Connectivity : Android device  -> Relay server -> RSOE -> Afaria master server

Product

SAP Afaria 7.0

Keywords

Afaria, XRS1198, client not approved , KBA , MOB-AFA , Afaria , Problem

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