SAP Knowledge Base Article - Preview

1974161 - Dashboards based on QAAWS/BIWS fail to preview in Mobile mode or through SAP BI Mobile App

Symptom

  • Dashboards based on QAAWS/BIWS fail to preview in Mobile mode
  • Below error message when trying to preview dashboards based of QAAWS/BIWS as Mobile Preview:

Mobile_Preview.jpg

  • Dashboards stuck at Initializing mode on SAP BI Mobile App when trying to preview
  • Cannot Access External Data - Enterprise authentication could not log you on. Please make sure your logon informaion is not empty. messagge appears when opening a Dashboard via the SAP BI Mobile App:

LogInfoNotEmptyMOB.PNG


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Environment

  • SAP BusinessObjects Business Intelligence Platform (BI) 4.1
  • Dashboards 4.1
  • SAP BI Mobile App

Product

SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Dashboards 4.1 ; SAP BusinessObjects Mobile 5.0.0 for iPhone and iPad ; SAP BusinessObjects Mobile 6.0.0 for iOS

Keywords

Initializing; Dashboard; iPad; , KBA , BI-RA-XL , Dashboards and Presentation Design , MOB-APP-BI-IOS , BI Mobile on iPad/iPhone , Problem

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