1971933 - Unable to view reports in Safari browser on ipad/iphone or Android tabs/phones while using BO XI 3.1 or BI 4.x | SAP Knowledge Base Article

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1971933 - Unable to view reports in Safari browser on ipad/iphone or Android tabs/phones while using BO XI 3.1 or BI 4.x

Symptom

  • Try to access launchpad/infoview or CMC URL in Safari browser on any mobile device.
  • The page structure does not fit.
  • The report, lov's are not displayed in correct way as seen in launchpad on windows or linux machines.
  • Page not displayed.
  • Report pages get trimmed or the text is trimmed at the end of page.
  • Behaviour of reports in SAP BI mobile app for iOS or Android device works fine.
  • Not applicable for safari browsers on Mac OS.
  • Report dialogs / filters / prompts appear outside of the screen

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Environment

  • SAP Business Objects Mobile any version
  • Android/iOS devices
  • Any SAP Business Objeccts Business Intelligence Platform (BI) server version

Product

SAP BusinessObjects Mobile 5.0.0 for iPhone and iPad ; SAP BusinessObjects Mobile 6.0.0 for Android ; SAP BusinessObjects Mobile 6.0.0 for iOS ; SAP BusinessObjects Mobile SDK 4.4.0 for iPhone and iPad ; SAP BusinessObjects Mobile SDK 5.0.0 for iPhone and iPad ; SAP BusinessObjects Mobile XI 3.0 ; SAP BusinessObjects Mobile XI 3.1 ; SAP BusinessObjects Mobile for Android 4.2 ; SAP BusinessObjects Mobile for Android 5.0.0

Keywords

why,not, able, to, view, report, schedule, webi, deski, design studio, ipad, android, iphone, tab,unable,page,format,structure,retain,behaviour,mac,os,windows,linux,aix,safari,browser,version,sap,bi,mobi. , KBA , MOB-APP-BI-IOS , BI Mobile on iPad/iPhone , BI-BIP-DEP , SBOP Web Application Deployment, Wdeploy , MOB-APP-BI-AND , BI Mobile on Android , Problem

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