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1971353 - Documents can't be found after repositories on a SAP Content Server database have been moved to a new SAP Content Server database

Symptom

Documents which are saved on SAP Content Server are not found. The database has been copied by using database tool loadercli nearly before the error occured first time. You receive one of the following error messages:

  • HTTP error: 500 Internal Server Error  CsCompr cannot initialize
    decompressor, rc=-21
    Message no. CMS025
  • HTTP error: 404 (Not Found)
  • Error when Opening Document with HTML Control; DP_ERROR_GENERAL.

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Environment

SAP Content Server 6.40 in combination with SAP MaxDB as SAP Content Server database

SAP MaxDB database tool “loadercli” has been used to copy the database or a repository.”

loadercli version < 7.7.07.42

Keywords

KBA , BC-SRV-KPR , Knowledge Provider , BC-DB-SDB , MaxDB , Problem

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