1969925 - HTTP 500 - Internal Server error during iOS7 MDM first enrollment when using a load balancer. - Afaria | SAP Knowledge Base Article

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1969925 - HTTP 500 - Internal Server error during iOS7 MDM first enrollment when using a load balancer. - Afaria

Symptom

  • Enrolling iOS 7 devices using the Afaria 7 SP4 Self Service Portal for MDM-first enrollment.
  • After clicking the "Enroll" button, receiving "HTTP 500 - Internal Server Error"
  • Load balancer is being used in network to route client traffic.
  • Devices connect using the public (external) IP address of the load balancer instead of the public DNS.

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Environment

  • Afaria 7 Service Pack 4
  • Load balancer is used in front of Afaria Environment

Product

SAP Afaria 7.0

Keywords

aipsR, login, login, timeout, request, self, service, portal, ssp , KBA , MOB-AFA , Afaria , Problem

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