SAP Knowledge Base Article - Preview

1965260 - How to set the refresh rate for the Agent View in the Online Monitoring

Symptom

The Agent View in the Online Monitoring is not refreshing the same as the Summary View.


Read more...

Environment

  • SAP Contact Center 7.0
  • Internet Explorer  9, 10 and 11

Product

SAP Contact Center, on-premise edition 7.0

Keywords

Agents Active Contact view, stats, resfresing, not updating data, data not refreshing, update/refresh, Agent View refresh, minimum refresh interval, online monitoring , KBA , CRM-CCI , Contact Center Infrastructure , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.