1964197 - Upgrade Management Tool hangs during 'Export' phase with 'An exception occurred that prevents the reading or writing of an object to or from storage' | SAP Knowledge Base Article

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1964197 - Upgrade Management Tool hangs during 'Export' phase with 'An exception occurred that prevents the reading or writing of an object to or from storage'

Symptom

  • The Upgrade Management Tool (UMT) hangs indefinitely during 'Updating Objects' step of the 'Export' phase
  • Under the 'General Info' tab, some or all of the following error messages may be seen:
    • An exception occurred that prevents the reading or writing of an object to or from storage. (FWM 10002) Cannot flush the log file to disk C:\Users\<username<\AppData\Local\Temp\2\Derby........
    • An exception occurred that prevents the reading or writing of an object to or from storage. (FWM 10002) Failed to create database 'bobj.om.<UNIQUEID>'. see the next exception for details.
    • An exception occurred that prevents the reading or writing of an object to or from storage. (FWM 10002) No current connection.
    • An exception occurred that prevents the reading or writing of an object to or from storage. (FWM 10002) An SQL data change is not permitted for a read-only connection, user or database.

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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.0, 4.1 (BI 4.0, BI 4.1)
  • Microsoft Windows 2008

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3 ; SAP BusinessObjects Business Intelligence platform 4.1

Keywords

KBA , BI-BIP-UMT , Upgrade management tool , BI-BIP-DEP , SBOP Web Application Deployment, Wdeploy , Problem

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