1964090 - Invalid host. The hostid of this system does not match the hostid specified in the license file. - SAP ASE 15.7 | SAP Knowledge Base Article

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1964090 - Invalid host. The hostid of this system does not match the hostid specified in the license file. - SAP ASE 15.7

Symptom

  • SySAM problem errors:

kernel SySAM: Failed to obtain license(s) for ASE_CORE feature from license file(s) or server(s).
kernel SySAM: Invalid host. The hostid of this system does not match the hostid specified in the license file. Unserved licenses can only be used on the host for which the license was generated.
If the license is intended for use on this machine then you need to check-in the license and regenerate it using the host id for this machine.
kernel SySAM: The hostid of this system does not match the hostid
kernel SySAM: specified in the license file.

  • ASE will not start due to Multi machine-ID or nodes on Linux.  This error can happen if any other machine id interface is used besides eth0
     
  • The $SYBASE/SYSAM-2_0/bin/lmutil lmhostid can show no hostid when run:

% ./lmutil lmhostid

lmutil - Copyright (c) 1989-2005 Macrovision Europe Ltd. and/or Macrovision Corporation. All Rights Reserved.
The FLEXlm host ID of this machine is ""

  • Linux operating system ifconfig will show higher value of eth machine id, here is an example:

eth2 Link encap:Ethernet HWaddr 00:13:xx:xx:xx:xx
inet addr:xxx.xxx.xxx.125 Bcast:xxx.xxx.xxx.255
Mask:255.255.255.0
inet6 addr: xxxx::213:xxxx:xxxx:xxxx/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:3703072 errors:0 dropped:0 overruns:0 frame:0
TX packets:439315 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:457419550 (436.2 Mb) TX bytes:65913572 (62.8 Mb)
Interrupt:217 Base address:0x2000

lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:16436 Metric:1
RX packets:457647 errors:0 dropped:0 overruns:0 frame:0
TX packets:457647 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:34839037 (33.2 Mb) TX bytes:34839037 (33.2 Mb)


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Environment

  • SAP Adaptive Server Enterprise (ASE) 15.7
  • Any Pre-SySAM SyLAPI version 2.2.0.9
  • Linux x86 64

Product

SAP Adaptive Server Enterprise 15.7 ; Sybase Software Asset Management 2.3

Keywords

Sybase, ASEServer, SAPASE, .lic, lic, SYSAM-2_0, FLEXnet Licensing error, sysamcap MACHINE, SYBASE_SAM_CAPACITY, error:-9,57, SyLAPI 2.2.0.9, eth0 interface, machine id , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , BC-SYB-SAM , Sybase Software Asset Management , Bug Filed

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