SAP Knowledge Base Article - Preview

1958911 - CA Wily Enterprise Manager fails to start "com.wily.introscope.spec.server.beans.usermgmt.UserMgmtException: Realm SAP Users and Groups is misconfigured: Error using new settings for Realm: !XMLFileManager.CantReadXMLFile!"

Symptom

  • CA Wily Enterprise Manager fails to start
  • Introscope EnterpriseManager.log contains:
    "com.wily.introscope.spec.server.beans.usermgmt.UserMgmtException: Realm
    SAP Users and Groups is misconfigured: Error using new settings for
    Realm: !XMLFileManager.CantReadXMLFile!"
    "An error occurred while trying to start Isengard.
    Press 'Enter' to acknowledge....
    Manager] Shutting down the Isengard server"

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Environment

  • CA Wily Introscope 8 and 9.x and higher
  • Solution Manager 7.0 EHP 1 or 7.10

Product

SAP Solution Manager 7.1 ; SAP enhancement package 1 for SAP Solution Manager 7.0

Keywords

Introscope CantReadXMLFile Realm , KBA , XX-PART-WILY , Introscope by CA Technologies , SV-SMG-DIA-WLY-EMS , Enterprise Manager Setup , Problem

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