1958231 - Audit log for access request shows Auto provisioning failing with error, 'Exception when creating user: User with unique name "XXXX" already exists' in AC 10 | SAP Knowledge Base Article

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1958231 - Audit log for access request shows Auto provisioning failing with error, 'Exception when creating user: User with unique name "XXXX" already exists' in AC 10

Symptom

When an access request is submitted for Portal  Provisioning, the request does not complete with the following error: 'Exception when creating user: User with unique name "XXXX" already exists'. However the roles get provisioned in the plugin portal system.

 


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Environment

  • Access Control 10
  • Enterprise Portal
  • Access Request Administration

Product

SAP Access Control 10.0 ; SAP Access Control 10.1

Keywords

KBA , features and functionality , troubleshooting , GRC-SAC-ARQ , Access Request , Problem

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