SAP Knowledge Base Article - Preview

1958142 - Unable to unlock an encrypted Samsung device after Administrative Lock from Afaria

Symptom

  • Encryption status is not reported for Android 3.X and lower devices. However, Samsung APIs can encrypt an Android 2.3 device.
  • This results in a situation where the device can be encrypted but it will not report that it is.
  • In that circumstance, an Administrative Lock can be applied to the encrypted device, requiring a hard reset of the device.

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Environment

SAP Afaria 7

Product

SAP Afaria 7.0

Keywords

administrator lock samsung aes safe , KBA , MOB-AFA , Afaria , Bug Filed

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