1956991 - Client Groupware prerequisite check fail with Outlook 32bit. | SAP Knowledge Base Article

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1956991 - Client Groupware prerequisite check fail with Outlook 32bit.

Symptom

  • Client Groupware installation cannot find Outlook.
  • Microsoft Outlook prerequisite fail.
  • Outlook is installed but you get the error message that it is not.

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Environment

  • Windows 7
  • Outlook 2013, 32 Bit.
  • Client Groupware 10.30.
  • SAP CRM 7.0, 7.01, 7.02, 7.03.

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0 ; SAP enhancement package 3 for SAP CRM 7.0 ; SAP enhancement package 4 for SAP CRM 7.0

Keywords

KBA , CRM-BTX-GWI , Groupware Integration (Client) , Problem

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