SAP Knowledge Base Article - Preview

1953845 - AS Java hangs at starting phase - What To Do for 7.10+

Symptom

When you start/restart AS Java you may find the server node is still in starting phase after unusual long time.
You hope to find the root cause for such issue.
This note is not proposing a solution, but to explain what logs/information to collect and check.
You may follow this note to help speed up the process at SAP support.

Example of 'unusual long time': Usually the system would start up after 20 minutes, but this time you found it still "starting" after 40 minutes.


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Environment

  • SAP NetWeaver Composition Environment 7.1
  • SAP enhancement package 1 for SAP NetWeaver Composition Environment 7.1
  • SAP NetWeaver Composition Environment 7.2
  • SAP NetWeaver 7.3
  • SAP enhancement package 1 for SAP NetWeaver 7.3
  • SAP NetWeaver 7.4
  • SAP NetWeaver 7.5

Product

SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver Composition Environment 7.1 ; SAP NetWeaver Composition Environment 7.2 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 1 for SAP NetWeaver Composition Environment 7.1

Keywords

AS Java; slow; long time; performance; start; startup; hung; server node; server0; jstart; "starting the process"; "starting framework"; "starting apps"; sapcontrol; SAP MMC; SAP MMC Snapshot; thread dump; work folder; defaultTrace;"java not reachable";"java unavailable"; , KBA , kde , BC-JAS-COR , Enterprise Runtime, Core J2EE Framework , Problem

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