SAP Knowledge Base Article - Preview

1947163 - Software Update Manager fails authentication when installing Support Package Stack

Symptom

  • During support package stack import using Software Update Manager, an error occurs in the step Specify Credentials
  • The error reported in SUM is :
Step, Specify Credentials fails:

An error has occurred during the execution of the Read the global
directory value step
Assertion failed for (instanceToUse != null) at
com.sap.sdt.util.diag.SDT.check(SDT.java:38)

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Environment

SAP Netweaver

Product

SAP NetWeaver all versions

Keywords

hostname, password, startsrv, UPG , KBA , BC-UPG-TLS-TLJ , Upgrade tools for Java , Problem

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