1947113 - BI4.x : The Information Design Tool executable launcher was unable to locate its companion shared library | SAP Knowledge Base Article

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1947113 - BI4.x : The Information Design Tool executable launcher was unable to locate its companion shared library

Symptom

  • Launching Information Design Tool (IDT) throws the following error message:
The InformationDesignTool executable launcher was unable to locate its companion shared library
  • Checking the logs for the client install under <InstallDir>\InstallData\logs\<YYYY.MM.DD.hh.mm.ss> with the YYYY.MM.DD.hh.mm.ss matching the time at which the install of the client tools was triggered, a log file with a name similar to this one can be found "InstallDU-dsl.informationdesigntool-4.0-core-nu,14.1.1.1127.log"

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Environment

  • SAP BusinessObjects Financial Consolidation 10.0 (BFC 10.0)
  • SAP BusinessObjects Business Intelligence Client Tools BI 4.0
  • SAP BusinessObjects Business Intelligence Client Tools BI 4.1
  • Information Design Tool 4.0 & 4.1
  • SAP User Management Client 10.0 (UMC)
  • Microsoft Windows

Product

SAP Business Planning and Consolidation 10.0, version for Microsoft ; SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3 ; SAP BusinessObjects Business Intelligence platform 4.1

Keywords

KBA , BI-BIP-IDT , Information design tool , BI-BIP-DEP , SBOP Web Application Deployment, Wdeploy , Bug Filed

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