SAP Knowledge Base Article - Preview

1943630 - HOW TO: troubleshoot RAS startup issues in XI3.x and BI4.x

Symptom

The Report Application Server (RAS) is unable to start via the CMC or the command line (./ccm.sh -managedstart).   In the CMC, the service attempts to start five times and stops with the status 'failed'.

*** NOTE:  The info within this kba is specific to Unix & Linux deployments.  The same instructions will not translate over to Windows environments.

 

THIS KBASE IS STILL UNDER CONSTRUCTION


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Environment

SAP Business Objects XI 3.1 (all Service Packs)

SAP BusinessObjects BI 4.x (all Service Packs)

Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

KBA , BI-BIP-CRS , SAP Crystal Server , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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