1942219 - PI Mail Adapter throws java.lang.ArrayIndexOutOfBoundsException | SAP Knowledge Base Article

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1942219 - PI Mail Adapter throws java.lang.ArrayIndexOutOfBoundsException

Symptom

  • In Process Integration (PI), the Sender Mail Adapter is throwing the following error when processing incoming emails of some specific suppliers:

Error Message:  #exception caught during processing mail message[x];

java.io.UnsupportedEncodingException: utf-8

java.lang.ArrayIndexOutOfBoundsException: 0 >= 0#

This can be viewed in the PI Communication Channel Monitor as follows:

KBA1942219screenshot.png


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Environment

  • SAP NetWeaver Process Integration 7.1
  • SAP enhancement package 1 for SAP NetWeaver Process Integration 7.1
  • SAP NetWeaver 7.3
  • SAP enhancement package 1 for SAP NetWeaver 7.3
  • SAP NetWeaver 7.4

Product

SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP Process Integration all versions ; SAP enhancement package 1 for SAP NetWeaver 7.3

Keywords

email encoding, Process Integration 7.0, PI 7.0, PI 7.01, PI 7.02, Process Integration 7.10, PI 7.10, Process Integration 7.11, PI 7.11, Process Integration 7.30, PI 7.30, Process Integration 7.31, PI 7.31, Process Orchestration 7.40, PI 7.40, PO 7.40, Process Orchestration 7.50, PI 7.50, PO 7.50, NetWeaver, XI , KBA , BC-XI-CON-MAI , Mail Adapter , Problem

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