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1942012 - Error: Account Information Not Recognized: Active Directory Authentication failed to log you on... (FWM 00006) when trying to use AD SSO for BI launch pad

Symptom

  • Unable to SSO BI launch pad
  • Error: "Account Information Not Recognized: Active Directory Authentication failed to log you on. Please contact your system administrator to make sure you are a member of a valid mapped group and try again. If you are not a member of the default domain, enter your user name as UserName@DNS_DomainName, and then try again. (FWM 00006)"
  • To note the FWM 0006 error is a generic failure that can be caused for many reasons. Please verify the config in KBA 1631734, check the solution below, or look for additional KBA's

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Environment

SAP BusinessObjects Business Intelligence Platform 4.0

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

Account Information Not Recognized: Active Directory Authentication failed to log you on Please contact your system administrator to make sure you are a member of a valid mapped group and try again. If you are not a member of the default domain, enter your user name as  and then try again, FWM 00006, FWM00006, FWM 0006, FWM0006, DES, Service Account, encryption , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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