SAP Knowledge Base Article - Preview

1940964 - EAM Addtional Information notification not working

Symptom

While controller using 'Additional Information' option, it is sending notification to fire fighter user. The "Return" notification is set in default path with option "Requester".

When fire fighter sends the request back to controller, a notification message to controller is not sent.


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Environment

SAP GRC Access Control 10.x

Product

SAP Access Control 10.0 ; SAP Access Control 10.1

Keywords

email, SPM, workflow agent, not sent , KBA , troubleshooting , GRC-SAC-EAM , Emergency Access Management , Problem

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