1936027 - Unable to launch Crystal Report for Enterprise from SAP BI LaunchPad | SAP Knowledge Base Article

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1936027 - Unable to launch Crystal Report for Enterprise from SAP BI LaunchPad

Symptom

  • Error displays when attempting to open Crystal Reports for Enterprise.
  • When attempting to launch Crystal Report for Enterprise from SAP BI LaunchPad, it displays the following error:
       
      "This document could not be opened.
       This document has an unexpected file entension and might not be a Crystal Reports document."
      

      CR4E.png


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Environment

  • SAP Crystal Reports for Enterprise 4.0
  • SAP Crystal Reports for Enterprise 4.1
  • SAP Crystal Reports for Enterprise 4.2
           
  • SAP BusinessObjects Business Intelligence Platform 4.0
  • SAP BusinessObjects Business Intelligence Platform 4.1
  • SAP BusinessObjects Business Intelligence Platform 4.2

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP Crystal Reports 2011 ; SAP Crystal Reports 2013

Keywords

CR4E error, launch cr4e bilaunchpad, this document has an unexpected file extension and might not be a crystal reports document, LaunchCRDesigner, this document could not be opened , KBA , BI-BIP-DEP , SBOP Web Application Deployment, Wdeploy , BI-BIP-INS , Enterprise (BI platform) installation, upgrade, patching , Problem

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