1935653 - Error "A timeout occured during the execution of the OS Command Console" when performing a Managed System Configuration - Solution Manager 7.1 | SAP Knowledge Base Article

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1935653 - Error "A timeout occured during the execution of the OS Command Console" when performing a Managed System Configuration - Solution Manager 7.1

Symptom

  • Error "A timeout occured during the execution of the OS Command Console" when performing the Managed System Configuration
  • Error: "Cannot establish connection to SAP Host agent webservice. (Cannot retrieve Diagnostics agent OS user, file not found :<DRIVE>:\usr\sap\DAA\SMDA<XX>\SMDAgent\configuration\installationinfo.properties)" in the SMDAgent log
  • Outside discovery not working
  • There is no installationinfo.properties file in the path \usr\sap\DAA\SMDA<XX>\SMDAgent\configuration\

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Environment

SMDAgent installed with Software Provisioning Manager 1.0 (70SWPM)

Product

SAP Solution Manager adapter for SAP Quality Center 1.0 by HPE

Keywords

SLTOOLSET 1.0 70SWPM SWPM occurred Diagnostics agent , KBA , SV-SMG-INS-DIA , Configuration of Root Cause Analysis related infrastructure , Problem

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